Opportunity Name: Chief Information Officer Solutions and Partners 4 (CIO-SP4)

Solicitation Number: 75N98120R00002

Agency: Department of Health and Human Services

Sub-Agency: National Institute of Health

Financial Considerations
Contract Value:



Source Selection

Solicitation Date:

May 25, 2021

Proposals Submitted:

January 2022

Award Date:

Q2 - FY 2023 As soon as protests are cleared.


541512–Computer Systems Design Services


Business Intelligence Service, Computer Assisted Legal Research, Computer Repair Services, Cyber Security Services, Data Backup Services, Data Conversion Services

Competition Type:Small BusinessSet-Aside
Award Type:IDIQ - GWAC
NAICS: 541512
Size Standard:$30M
Contract Term:

5-year(s) base plus 1x 5-year(s) option(s)

Contract Type:

IDIQ, Time and Materials, FFP, Cost Reimbursement


Rockville, Maryland, United States

GARDANT Point of Contact (POC)

Program Description

The Department of Health and Human Services’ National Institute of Health (NIH) has a continuing requirement for information technology (IT) integration and outsourcing support services through a combination of the Chief Information Officer Solutions and Partners (CIOSP) program


The federal government is committed to changing its business processes to achieve a world class standard of excellence. This is being accomplished by adopting best business practices and the latest technology to create a more efficient, citizen-centered federal government.

The National Institutes of Health (NIH) has been designated as an executive agent for purposes of providing Information Technology (IT) to the government. Under this authority, NIH established three Government-Wide Acquisition Contracts (GWACs) to support the full range of IT needs across the federal government, with a particular emphasis on agencies like NIH and its parent, HHS, that are involved in health care and clinical and biological research.

The NIH Information Technology Acquisition and Assessment Center (NITAAC) took its first major step in developing a successor GWAC to its current Chief Information Officer – Solutions and Partners 2 Innovations (CIO-SP2i) and the Image World 2 New Dimensions (IW2nd) GWACs, which both expired in December 2010. The successor contract will continue to support government IT efforts with a focus on health and biomedical-related IT services in support of federal agencies’ health missions.

Previous Requirements

Provide the following for the below Task Areas:

IT Services for Biomedical Research and Healthcare (Task Area 1)

A non-exhaustive list of examples of the type of work to be performed under this task area is:
  • Bioinformatics Software (e.g. Gene Array Design, Gene Array Analysis, Proteomics Software, etc.)
  • Bioinformatics Services
  • Biological Databases (e.g. Gene Sequences, Protein Sequences)
  • Natural Language Processing Software and Services (Biology/Medicine Focus)
  • Biomedical Information Services
  • Research Software
  • Healthcare Systems Studies
  • Medical Decision Support Software
  • Electronic Health Record Systems
  • Scientific Computing Services
  • Patient Management Systems
  • Laboratory Management Systems
  • Clinical Support Systems
  • Biomedical Informatics
  • Computational Biology
  • BioSurveillance and Disease Management support
  • Health Promotion Activities Support Systems
  • Health Communication Support Systems to Facilitate Collaboration at the Federal, State and Local Levels
  • Payer and Reimbursement Systems for Medicaid and Medicare; Medicaid Information Technology Architecture
  • Interoperability of Surveillance and Information and Health Exchange Systems
  • Integration of Health Systems across Federal Agencies and the U.S. Healthcare System
  • Security of Healthcare and Biomedical Research Systems
  • Ancillary systems automation (e.g., ePrescribe, eLab, Enterprise Radiology Systems)
  • Modernization and Enhancement of Existing Health IT Legacy Systems
  • Standards Development for Health IT Systems
  • Technological Improvements to Enhance the Clinical Environment and Enable the Sharing of Medical Data and Records
  • Automation of Administrative and Clinical Systems
  • High performance Computing and Grid Computing in support of research
  • Telemedicine
  • Health Data Interchange
  • Medical Robotics
  • Health Care Financial Systems (Claims and Payment Processing)
  • Biomedical Visualization
  • Biomedical Simulation
  • Medical Computer-based Training
  • Health Sensor Networks and Early-warning Mechanisms
  • Healthcare Payment Processes and Fraud and Abuse in Medical Claims
  • Health Emergency Preparedness and Response to include IT Support for Epidemic and Bio-terrorism Simulations Emergency Response Training, Exercise Support, etc
  • Modeling and Simulation
  • Claims Processing Software Systems
  • Disability Exam Decision Support Systems
  • Biostatistical Support

Chief Information Officer (CIO) Support (Task Area 2)

A non-exhaustive list of examples of the type of work to be performed under this task area is:
  • Agency Information Technology Architecture Support
  • Agency Enterprise Architecture Support
  • Program Analyses (including Business Cases Analysis, Cost/Benefit Analysis and Cost Effectiveness Analyses)
  • Market Research
  • Total Cost of Ownership Studies
  • Stakeholders Analyses
  • A-76 Studies Specific to IT Operations or Support
  • Workforce Management
  • IT Organizational Development
  • OMB and IT Investment Board Justification and Reporting
  • IT Governance Process Development and Management
  • CMMI Analyses and Implementation Support
  • Capital Planning and Investment Control Support
  • IT Portfolio Analysis
  • Performance Management and Metrics
  • Risk Management
  • Program Management Office Support
  • Independent Verification and Validation
  • Technology Advisory/Audit Services (associated with activity-based costing and A123)
  • Advisory and Assistance Services
  • FEA Alignment Support Services

Imaging (Task Area 3)

A non-exhaustive list of examples of the type of work to be performed under this task area is:
  • Document Management Systems
  • Workflow management for digital imaging functions
  • Digital library management
  • Enterprise Content Management
  • Identity and Access Management
  • Image Analysis
  • Image Conversion
  • Image Content Management
  • Document management
  • Reproduction Systems
  • Document imaging
  • 3D Immersive Visualization
  • Medical Imaging, including Picture Archiving and Communication Systems
  • Laboratory and Test Equipment
  • Geo-Spatial and Scientific Imaging
  • Business and Documentation Imaging q) Security Imaging
  • Environmental Imaging
  • Ancillary Imaging Equipment

Outsourcing (Task Area 4)

A non-exhaustive list of examples of the type of work, as applied to any outsourced functions that might be performed under this task area is:
  • Program Management
  • Transition Planning
  • Management of Call Centers
  • Hardware and Software Configurations
  • Network Operations and Web Management Support
  • Leasing of Hardware and Software
  • Tools and Applications (including Application Service Provider)
  • Infrastructure Networking
  • Capacity Management
  • Data Base Administration and Data Storage Management
  • Backup and Recovery Services System Console Operations
  • Production Control
  • Mission Management Support
  • Information Assurance
  • Hardware/Software Maintenance
  • Asset Management
  • IT Acquisition Management
  • Technology Infusion for Managed Services
  • Desktop Computing as a Unified Service
  • Managed IT Services Support
  • Managed IT Services Impact Analyses
  • Workflow Management
  • ISO 9000 Analyses and Implementation Support
  • Business Process Re-engineering for Managed Services
  • Solution Leasing

Operations and Maintenance (Task Area 5)

A non-exhaustive list of examples of the type of work to be performed under this task area is:
  • Operational Support
  • Software Maintenance
  • Network/Hardware Support
  • Technical Support
  • LAN/WAN Maintenance
  • Telecommunications Maintenance (Data, Voice, Images, including Wireless)
  • Help Desk/IT Assistance Hotline
  • IT Service Management
  • Network Management
  • System Management
  • Asset Management
  • Electronic Software Distribution
  • Electronic Software Licensing Services including license: deployment, management, tracking, upgrading, etc.
  • IT Maintenance
  • Web Technology Maintenance
  • Client/Server Operations
  • IT Training
  • IT Operation and Maintenance Planning
  • Server Consolidation
  • Office Automation Software Support
  • Organizational Change Management Support
  • IT Logistics Support
  • Data Quality Management
  • Transformation Services
  • Continual Service Improvement
  • Service-oriented Infrastructure Management
  • Service Catalogues
  • Balanced Scorecard for Operations
  • IT Infrastructure Optimization
  • IT Energy Efficiency
  • Resource Management
  • Backup and Recovery Management
  • Strategic Sourcing Support
  • Data Center Consolidation and Optimization (e.g., using virtualization and blade server architectures)

Integration Services (Task Area 6)

A non-exhaustive list of examples of the type of work to be performed under this task area is:
  • Gap Analysis
  • Benchmarking
  • Business Process Reengineering
  • Test and Evaluation Services
  • Financial Analysis (Make/Buy Decisions)
  • Feasibility Studies
  • Trade Studies
  • Requirements Analysis
  • System Design Alternative Studies
  • Systems Engineering
  • Acquisition Support
  • Customization
  • Installation, configuration, and tuning
  • Network planning
  • Archival Analyses
  • Data Migration
  • Collaboration and presence
  • Federal Lines of Business support
  • Internet protocol migration and systems engineering
  • Infrastructure Engineering, Development, Implementation, Integration
  • Program Management Support Services
  • Engineering Risk and Reliability Management
  • IT Infrastructure Relocation
  • Data cleansing and harmonization
  • Risk assessment
  • Architecture validation and verification
  • Open Source Integration

Critical Infrastructure Protection and Information Assurance (Task Area 7)

A non-exhaustive list of examples of the type of work to be performed under this task area is:
  • Critical Infrastructure Asset Identification and Configuration Management Databases
  • Information Assurance of Critical Infrastructure
  • Risk Management (Vulnerability Assessment and Threat Identification)
  • Critical Infrastructure Continuity and Contingency Planning
  • Facility Protection Planning
  • Information Systems Security
  • Information Assurance
  • Emergency Preparedness
  • Training and Awareness Programs
  • Exercises and Simulation
  • Disaster Recovery
  • Security Certification and Accreditation
  • Federal Information Security Management Act (FISMA) Support
  • Health Insurance Portability and Accountability Act Support
  • Crypto Systems
  • Record Management
  • Public Key Infrastructure
  • Electronic Messaging
  • Intelligent, Automated Data Collection and Analysis
  • Incident Response Planning and Execution
  • Trusted Internet Connections implementation
  • Security Operations Center Development and Operations
  • Security Information Management support
  • Enterprise Certification and Accreditation Automated Tool
  • Application Security
  • Enterprise Information Systems Security Oversight Program
  • Information Assurance Inspections and Audits
  • Evaluation of Certification Documentation
  • Security Review and Analysis of Automated Information Systems
  • Identity Management and Assurance
  • Continuity of Government
  • IT Forensics and eDiscovery

Digital Government (Task Area 8)

A non-exhaustive list of examples of the type of work to be performed under this task area is:
  • Business Intelligence
  • Customer Care
  • Customer Relationship Management
  • Text and Data Mining
  • Text and Data Warehousing
  • Decision Support / On-line Analytic Processing
  • Electronic Commerce and Electronic Data Interchange
  • Internet/Intranet/Extranet
  • Knowledge Management (IT-based sharing/storing of agency individuals’ knowledge
  • Performance Measurement
  • Personalization (IT-Enhanced Customer Interaction)
  • IT –Enhanced Public Relations
  • IT Strategic Planning
  • Web Development and Support
  • Workflow systems and applications
  • Records/Document Management
  • IT–Enhanced Public Outreach Services
  • Business-to-Government Solutions
  • Administrative Correspondence Management
  • Accessibility Services (508 and 504 compliance)
  • Service-oriented architecture
  • Software-as-a-service
  • Advanced search / collection
  • Automated abstraction, taxonomies, and ontologies
  • Deep web and federated searching
  • Data reduction / visualization
  • Computational linguistics and machine-based translation
  • Wireless, mobile computing
  • Evolving/new architectural and network standards
  • Multimedia platforms
  • Organizational Change Management for IT organizations
  • Data Marts
  • Content discovery and harvesting
  • Entity / relationship extraction
  • Cloud Computing

Enterprise Management Systems (Task Area 9)

A non-exhaustive list of examples of the type of work to be performed under this task area is:
  • Business Transformation and Business Process Reengineering
  • IT Software Package Selection
  • ERP Package Implementation
  • Supply Chain Package Implementation
  • Streamlined Package Implementation
  • ERP IT Infrastructure
  • ERP End User Training
  • Networking Planning
  • ERP Installation and Tuning
  • Capacity Planning and Performance Load Testing
  • Payment Card Industry Data Security Standards
  • Integration of business systems
  • Business Consulting Services

Software Development (Task Area 10)

A non-exhaustive list of examples of the type of work to be performed under this task area is:
  • Requirements Analysis, Design, Coding, and Testing
  • Administrative and General Decision Support Software
  • Program Evaluation Software
  • Clinical Protocol and Quality Assurance Decision Support Software
  • GIS-Enhanced Planning and Program Evaluation Software
  • Multimedia Software for Patient Education
  • Multimedia Software for Staff Education
  • Service Oriented Architecture
  • Business Systems Modernization
  • Web 2.0 Technologies and Methods
  • Modeling and Simulation
  • Database Modeling and Design
  • Configuration Management
  • Defect Tracking
  • User Acceptance Testing
  • Production Deployment